Have a question about an order, an apple variety, shipping, or something that arrived at your door? We are glad to help.
Honeycrisp.com is a family-run small business, so we are not always sitting beside the phone. Email is often the fastest way to reach us, and if we miss your call, please leave a voicemail.
Questions, order help, product availability, feedback, or special requests.
Send Us an EmailWe are happy to talk when we are available. If we miss you, please leave a message.
(518) 695-4517
Call Honeycrisp.comResponse time: We normally try to respond within one business day, Monday through Friday. During harvest and heavy shipping periods, we may be away from the phone helping with fruit and orders.
What Can We Help With?
Check on an order, shipping timing, tracking, gift messages, or delivery concerns.
Ask about varieties, flavor, harvest timing, sizes, packaging, or what is currently available.
Tell us about the fruit, the box, and the condition of the packaging when it arrived.
Let us know which apples you enjoyed and how your Honeycrisp.com experience went.
Before You Contact Us
Many common questions are answered right away in our:
Apple FAQ • Shipping Information • Harvest Times • Ready to Ship
Other Contact Information
Fax: (518) 695-5718
Honeycrisp.com is an online and shipping business. Please use email or phone before planning any in-person visit.
