UPS From the Farm to Your Door

Currently all shipping is on schedule. Please review below our normal shipping policies.

You can also order a gift certificate - never expire.

Request certain delivery dates in special instructions - will do the best we can - but not guaranteed.

Questions? Email us at [email protected] or give us a call at 518-695-4517 (leave us a voicemail if we're out).

UPS General Shipping Map

UPS General Shipping Map some shipments may be one day quicker.

Delivering direct to your door from the farm as quick as we can - labor and weather can delay shipments.

Click Here to see Shipping Times from Our southern NY farm that can also ship to AZ & CA

To most areas this can be one day faster in shipping than the map below from our North Farm.

Apple Delivery Truck

General Shipping Information

  • We ship mostly Monday-Tuesday-Wednesday to get your apples to you, friends, and family as fast as we can.
  • The UPS shipping notification may not reflect the actual weight of your product as we use a dimensional weight (saves you money on shipping).
  • All apples are sold either by volume or count, not by weight. Any weights discussed on the site are approximated to give customers a general idea.
  • As a general rule, we do not ship orders that will sit over the weekend with UPS (unless times when weather conditions allow).
  • UPS shipping transit times are estimated - We do not warranty times in transit or delivery dates.
  • Ship time does not include the first day shipped.
  • Due to labor shortages, and other general situations beyond our control as a small company your package may not go out the same week.
  • Each package once sealed and a UPS label is affixed to the order cannot be canceled. Once in route or arrived at the destination, it cannot be returned as it is a perishable product.
  • Any products returned you may be charged for the shipping in addition to the product which would only be discarded.
  • If it is on its way and an address change is required, a fee of $20 plus any additional shipping will need to be charged.


When will my order ship?

We work hard at our orchards to get your order packed and shipped as quickly as possible. Every package is hand-packed for each order, which does take some time. UPS does not pick up over the weekend, so we do not send out any orders on Saturday or Sunday.

Will my order ship the same week?

Due to labor shortages, and conditions at the farm beyond our control, your package may not go out the same week. We make no promise or warranty that apples will ship by or arrive at a location by a certain date. Even though on time 99% of the time, we cannot warranty the actions of UPS. A delay may occur during peak season. Any questions please contact us.

Does choosing faster modes of shipping mean my order goes out faster?

No. Orders very rarely ship on the day ordered and the mode of shipment has no bearing on when your package is shipped. If you place an order on a Friday for overnight shipping or any expedited shipping, your order will not arrive at its destination until at least Tuesday. Instead, we will send it usually after the weekend on the next day available, and maybe later in the week if we’re not packing that variety.

Do you Ship to APO Addresses? (Temporarily Suspended)

Military APO Addresses & Free Shipping by "Operation Apple" Shipping apples to any APO/FPO address around the world with USPS Priority Mail. For APO/FPO addresses pick the Military Free Shipping option at checkout. We pay all shipping charges for orders going to any active military address.

Will you ship my apples if it is really cold or really hot?

Cold Weather & Preventing Freezing. If you think it's too cold where you are you may want to delay ordering or contact us to hold your package. We may delay shipment during the cold winter months to prevent freezing. We track temperatures daily to do our best to schedule shipments to prevent freezing. Apples can appear shriveled if they do freeze in shipment. We never pack apples in this condition. Some apples are just fine when they thaw. We do not warranty or replace apples that freeze in shipment. Apples are not packaged in any type of insulated packages and UPS does not refrigerate or control temps in shipment. Apples should always be brought inside as soon as possible and refrigerated. Please contact us for more information.

If I have more questions about Cortland Apples who do I ask?

Call at 518-695-4517 or email us at [email protected]. We will do our best to answer any questions you may have.

The harvest was great! We have all our fruit stored just right so everyone can enjoy apples & pears for months to come!

We look forward to delivering delicious apples to you or your lucky recipient!

“From The Farm To Your Door”

Sign up for the Family Newsletter
Mailing List